Frequently asked questions
How long does shipping take?
Orders are typically delivered within 10–20 business days. You'll receive a tracking number as soon as your order has been dispatched.
Can I track my order?
Yes. Once your order has been shipped, we'll send you a confirmation email containing your tracking information.
What is your return policy?
We offer a 14-day return period from the date your order is delivered. Items must be unused and returned in their original condition and packaging.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order. Include your order number and photos of the item, and we'll gladly help arrange a replacement or refund.
Can I change or cancel my order?
If your order has not yet been processed, we may be able to modify or cancel it. Please contact us as soon as possible after placing your order.
How can I contact customer support?
Our customer care team is always happy to assist. Simply reach out to us via our contact form and we'll respond as quickly as possible.